Last updated: October 18, 2026
If your full report doesn't help you understand what's wrong and what to do next, email tukkreviews+whatwrong@gmail.com within 14 days of purchase for a full refund — no questions asked. You don't need to argue your case or prove anything; if the report wasn't useful to you, we refund it.
If you paid but did not receive your full report — the page failed to unlock, the report displayed an error, or the report link doesn't work — that's covered by the same guarantee, and there is no time pressure to discover it: contact us and we'll fix it or refund you in full.
Email tukkreviews+whatwrong@gmail.com within 14 days of purchase (for the not-helpful guarantee) with your diagnosis ID — it's shown in your report link and in your report email, if you received one. Refunds are issued to your original payment method through Stripe. We aim to respond within 2 business days.
Your report's cost range is an automated estimate, not a binding quote, and a contractor's final price may differ — a difference between an estimate and a quote is not, by itself, what this guarantee is about. If the report didn't genuinely help you understand the problem and your next steps, say so and we'll refund it.